Think Like a UX Researcher

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A01=David Travis
A01=Philip Hodgson
advanced ux research techniques
Author_David Travis
Author_Philip Hodgson
Category=UBW
Category=UDB
Category=UGB
Category=UMZ
Category=UNN
Category=UYZG
cognitive walkthrough
Coverage Error
cross-functional collaboration
Debrief Meeting
Design Ethnography
design thinking methods
Desk Research
Development Team
eq_bestseller
eq_computing
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
interaction design
Minimum Competence Levels
Non-response Error
Paper Prototype
Print Labeled
product strategy research
qualitative analysis
Research project
Researcher Effects
Self-generated Task
Sticky Notes
Summative Usability Test
Test Participants
Update Contacts
Usability Test
Usability Test Tasks
User experience
User Experience Manager
User Experience Practice
User Experience Team
User Journey Map
User research
UX
Ux Practitioner
Ux Research
Ux Researcher
Web design

Product details

  • ISBN 9781032532554
  • Weight: 453g
  • Dimensions: 152 x 229mm
  • Publication Date: 26 Jul 2023
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
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Think Like a UX Researcher will challenge your preconceptions about user experience (UX) research and encourage you to think beyond the obvious. You’ll discover how to plan and conduct UX research, analyze data, persuade teams to take action on the results and build a career in UX. The book will help you take a more strategic view of product design so you can focus on optimizing the user’s experience. UX Researchers, Designers, Project Managers, Scrum Masters, Business Analysts and Marketing Managers will find tools, inspiration and ideas to rejuvenate their thinking, inspire their team and improve their craft.

In this newly revised Second Edition, the authors have added six new essays that look at how UX research methods have changed in the last few years, why remote methods should not be the only tools you use, what to do about difficult test participants, how to improve your survey questions, how to identify user goals when you can’t directly observe users and how understanding your own epistemological bias will help you become a more persuasive UX researcher.

Key Features

  • Provides a dive-in-anywhere book that offers practical advice and topical examples.
  • Includes thought triggers, exercises and scenarios to test your knowledge of UX research.
  • Features workshop ideas to build a development team’s UX maturity.
  • Discusses war stories from seasoned researchers to show you how UX research methods can be tailored to your own organization.

David Travis has been carrying out ethnographic field research and running product usability tests since 1989. He has published three books on UX, and over 30,000 students have taken his face-to-face and online training courses. He has a PhD in Experimental Psychology.

Philip Hodgson has been a UX researcher for over 25 years. His UX work has influenced design for the US, European and Asian markets for products ranging from banking software to medical devices, store displays to product packaging and police radios to baby diapers. He has a PhD in Experimental Psychology.

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