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John S Oakland

Total Organizational Excellence

★★★★★
★★★★★
€179.80
A01=John S Oakland
Achieving World Class Performance
Agree Success Criteria
analysis
Author_John S Oakland
benchmarking techniques
BPR Effort
Business Excellence
business performance measurement systems
Business Process
Business Process Re-design
Category=KC
Category=KJMQ
Category=KJMV5
change management strategies
continuous
control
critical
Cycle Time
Documented Management System
EFQM Excellence Model
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
Es Ta
factor
Federal Information Processing Standard Publication
FIPS Pub
gap
improvement
Inter-relationship Digraph
MBTI Preference
organisational leadership
Organizational KPIs
PDCA Cycle
PDPC
Pe Rc
Performance Measurement Framework
Pr Ep
process
Process Classification Framework
Process Re-design
quality improvement methods
Ranked Frequency Distribution
statistical
strategic planning models
success
team development frameworks
Total Organizational Excellence
Tr Ue

Product details

  • ISBN 9781138149397
  • Weight: 453g
  • Dimensions: 156 x 234mm
  • Publication Date: 01 Sep 2016
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
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Description
Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization. Drawing on extensive research and case study work conducted within Oakland Consulting and its Research Division, the European Centre for Business Excellence, it shows how to set clear direction and fulfil desired goals through key business and people development processes and regular performance measurement. These are the secrets of successful strategy deployment and change management.
About John S Oakland
Executive Chairman Oakland Consulting plc Professor of Business Excellence Leeds University Business School