360 degree feedback methods
A01=Hubert Rampersad
Author_Hubert Rampersad
balanced
business
Business Processes
Business Unit Scorecard
Category=KJMV5
Competence Profile
continuous improvement models
Corporate Scorecard
Customer Orientation Behavior
Customer Wishes
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
ethical leadership development
HRM Policy
HRM System
Improvement Circle
Improvement Teams
individual
Individual Performance Plans
integrating personal and organisational goals
jet
La Ne
learning
Learning Cycle
learning organisation framework
organisational change theory
organizational
Organizational Balanced Scorecard
Organizational Improvement Actions
Pa Rti
Pe Rc
performance management systems
personal
Personal Balanced Scorecard
plans
Pr Ep
Respective Business Unit
scorecards
Shared Ambition
Ta Ge
team
Team Scorecards
Total Performance Scorecard
Tr Ac
Product details
- ISBN 9780750677141
- Weight: 700g
- Dimensions: 156 x 234mm
- Publication Date: 27 May 2003
- Publisher: Taylor & Francis Ltd
- Publication City/Country: GB
- Product Form: Hardback
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In the post-Enron climate corporate executives are increasingly pressured to increase productivity and create an ethical, trustworthy organizational climate. 'Total Performance Scorecard' introduces a concept of organizational improvement and change management that combines the Balanced Scorecard model with the learning organization theory.
The TPS contains a personal balanced scorecard, which is tied to an organizational balanced scorecard. These scorecards reflect not only performance goals but personal learning and growth goals as well, and the organizational scorecards also address organizational climate issues. Continuous improvement, change management, 360 degree feedback, and the learning organization are theories that the TPS makes use of in a very straightforward way. If implemented, the TPS enables a company to tie personal goals to organizational goals and tie personal performance to organizational performance, all within a culture that supports integrity, personal growth, learning, and open communication. Nirvana!
The William J. Abernathy Professor of Business Administration, Harvard Business School, Boston
