Total Quality Management

Name: Total Quality Management
Brand: John Wiley & Sons Inc
SKU: 9780471108047
Price: 291.34 EUR
Availability: InStock

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€291.34

Title Default Product

Product variants

A01=Ashok Rao

A01=Farshad Rafii

A01=Ismael Dambolena

A01=John Martin

A01=Lawrence P. Carr

A01=Phyllis Fineman Schlesinger

A01=Robert J. Kopp

approach

Author_Ashok Rao

Author_Farshad Rafii

Author_Ismael Dambolena

Author_John Martin

Author_Lawrence P. Carr

Author_Phyllis Fineman Schlesinger

Author_Robert J. Kopp

Category=KJMQ

Category=KJMV5

control

costofquality

customer

deployment

eq_bestseller

eq_business-finance-law

eq_isMigrated=1

eq_nobargain

eq_non-fiction

function

improvement

managing change

measures

methods

model

multiattribute

product

quality

statistical

strategy

tools

tqm

traditional

Product details

ISBN 9780471108047
Weight: 1161g
Dimensions: 196 x 239mm
Publication Date: 20 Mar 1996
Publisher: John Wiley & Sons Inc
Publication City/Country: US
Product Form: Paperback

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The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles. This book explores the strategic role of quality global competition, the roles of management in attaining quality excellence, the structures and systems needed to support a total quality strategy, and the main statistical and analytical tools for achieving quality improvement and control.

Ashok Rao
Lawrence P. Carr
Ismael Dambolena
Robert J. Kopp
John Martin
Farshad Rafii
Phyllis Fineman Schlesinger