Transforming Government and Public Services

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A01=Stephen Jenner
advanced project portfolio evaluation
Author_Stephen Jenner
benefits measurement frameworks
Benefits Realisation Plans
Business Case
Cambridgeshire County Council
Category=JPP
Category=KJMP
Effective Portfolio Management
Effective Project Portfolio Management
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_society-politics
Hm Treasury
investment appraisal techniques
Manage Benefits Realisation
management
Management Scorecards
OGC
organisational change management
Phase Gates Reviews
portfolio
Portfolio Level Reviews
Portfolio Management
Portfolio Management Approach
Portfolio Management Functions
Portfolio Management Maturity
Portfolio Management Office
Portfolio Management Processes
Portfolio Map
Portfolio Prioritisation
project
Project Portfolio Management
public sector innovation
Reference Class Forecasting
Stage Gate Process
strategic resource allocation
Transformational Change Programme
United States General Accounting Office
value-driven project selection
Vice Versa

Product details

  • ISBN 9781032838465
  • Weight: 340g
  • Dimensions: 174 x 246mm
  • Publication Date: 24 Jun 2024
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Paperback
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'This book distills the learning from practical experience and academic research...and represents a significant contribution to the challenges we face in transforming government and public services in an environment of ever-tighter finances' ” John Suffolk, UK Government Chief Information Officer Major public sector IT-enabled business change programmes are designed to realize benefits in terms of more efficient services, services tailored to the need of citizens, and improved outcomes, but in practice such benefits often fail to materialize or we are unable to demonstrate their delivery - Transforming Government and Public Services provides proven tools, techniques and processes to reverse this trend. Stephen Jenner explores a number of key themes that are fundamental to an approach to project portfolio management built on value. He explains how to: develop a business case to achieve a desired intent rather than justify a particular solution; create project documentation that is both technically rigorous and gives users a clear understanding of where you are going; treat projects as investments rather than costs; include stage gates with teeth that are closely linked to real performance; plan for success rather than holding people to account for failure; use a single version of the truth principle so there are no arguments about different data. In a complex, confusing and often highly politicized environment, Stephen Jenner's Transforming Government and Public Services provides a clear, definitive and highly applied guide for all involved in selecting the right projects and doing them right so that they achieve the intended investment objectives.
Stephen Jenner has 25 years experience in finance and programme management roles in the public sector including as a member of the Senior Civil Service since 1999. From 2005-08 he headed the CJS IT portfolio, a £2bn investment in modernising justice. The approach adopted won the 2007 Civil Service Financial Management award and has been recognised internationally in reports to the European Commission, the OECD and in a short case study by Gartner. More recently he has participated in the development of Portfolio Management as part of the Cabinet Office's ICT strategy and he co-ordinates the cross-government Project Portfolio Management Special Interest Group as well as playing a leading role in the development of OGC guidance in this area.

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