Trust and Organizational Resilience

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A01=Iwona Otola
A01=Marlena Grabowska
A01=Zoran Krupka
Author_Iwona Otola
Author_Marlena Grabowska
Author_Zoran Krupka
brand reputation
brand trust
building resilient organizations
business challenges
business continuity
Category=JHBL
Category=KJC
Category=KJS
crisis management
dynamic capabilities
enterprise risk assessment
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_society-politics
high-growth enterprises
organizational resilience
resilience in turbulent environment
resilient business models
strategic management
trust in business
trust in relationships
trust in turbulent environment

Product details

  • ISBN 9781032560809
  • Weight: 240g
  • Dimensions: 156 x 234mm
  • Publication Date: 05 May 2025
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Paperback
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In a turbulent environment, companies face disruptive events and must build organisational resilience in order to thrive. This unique book offers new, cutting-edge research on how trust can build and develop resilience. The authors combine theoretical and empirical perspectives on the two issues of trust and organisational resilience in an environment that is difficult to predict. The authors firstly discuss the challenges the turbulent environment poses before exploring the influence of trust and providing practical case studies on topics such as brand trust, dynamic capabilities and business models. Examples are drawn from high-growth enterprises demonstrating first-hand how organisations that develop trust have survived turbulent conditions. This novel book is the first to combine the two disciplines of trust and resilience and will be a valuable reference for researchers and upper level students of strategic management and crisis management in particular.

Iwona Otola is an Associate Professor of Czestochowa University of Technology (CUT), Faculty of Management. She is a Dean of Faculty of Management of CUT.

Marlena Grabowska is an associate professor of Czestochowa University of Technology (CUT), Faculty of Management. She is a director of development at Faculty of Managenet CUT.

Zoran Krupka works as an associate professor at the Department of Marketing at the Faculty of Economics & Business, University of Zagreb. He teaches at the undergraduate, graduate, master and Ph. D. study programmes courses of Marketing, International Marketing, Brand Management, and Marketing Planning.

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