Understanding the Communication Process in the Workplace

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A01=Institute of Leadership & Mana
A01=Institute of Leadership & Management
Author_Institute of Leadership & Mana
Author_Institute of Leadership & Management
Bravo
briefing
Briefing Individuals
business
business communication assessment
Category=KJM
communication barriers analysis
Communication Cycle
cycle
DDA
Drivers
effective workplace communication techniques
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
Face To Face
Feedback
Follow
Grapevines
HACCP
Held
Illegible Handwriting
information
Information Overload
interpersonal skills training
Low High Low High High
Low Medium Medium High High
Main
management communication strategies
non-verbal
organisational communication theory
overload
Payments
Poor
Postal Copy
quick
Quick Quiz
quiz
Slightly
team
text
Understanding Workplace Information Systems
Wo
Word Of Mouth
Workbook Assessment
workplace information systems

Product details

  • ISBN 9780080464336
  • Weight: 635g
  • Dimensions: 210 x 297mm
  • Publication Date: 20 Apr 2007
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Paperback
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Communication is used by everyone in the work place at all times. It is the key to a satisfactory work environment. Communication problems can make the work environment uncomfortable and unproductive for everyone.

This textbook outlines the nature and importance of communication and process of communication in the workplace. Covering the advantages and disadvantages of the basic communication methods, the book goes on to highlight the value of getting feedback from others to ensure communication is effective. The authors provide tools to assess your own effectiveness as well as suggestions to improve own performance in communicating within the workplace.

An essential reference for practicing or potential first line managers, this textbook will also be a useful resource for students of business communication at various levels.

David L. Carmichael, Jane Hubert, Brian Reeves, Audhild Schanche

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