Product details
- ISBN 9781529309386
- Weight: 110g
- Dimensions: 128 x 197mm
- Publication Date: 10 Jan 2019
- Publisher: John Murray Press
- Publication City/Country: GB
- Product Form: Paperback
- Language: English
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What do your colleagues, spouse and kids have in common with a five-ton killer whale?
This work explains that both whales and people perform better when you accentuate the positive. It shows how using the techniques of animal trainers - specifically those responsible for the killer whales of SeaWorld - can supercharge your effectiveness at work and at home. It explains the difference between 'GOTcha' (catching people doing things wrong) and 'Whale Done!' (catching people doing things right).
A management classic from the author of the multi-million-copy bestseller THE ONE MINUTE MANAGER.
