A01=Arthur Best
Author_Arthur Best
Category=JBFS
eq_bestseller
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_society-politics
Product details
- ISBN 9780231051248
- Dimensions: 152 x 229mm
- Publication Date: 22 Mar 1981
- Publisher: Columbia University Press
- Publication City/Country: US
- Product Form: Hardback
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This book analyzes the legal challenges of consumer protection and product liability, focusing on the methods by which consumers can express dissatisfaction with products and their shortcomings. While consumer complaints are widespread and varied, often neither individual buyers are compensated nor is the whole class of consumers informed of defective products. Best calls for improvements that can make businesses more accountable, including mediation, arbitration, legal services, and small claims court, emphasizing how better behavior by businesses can also be good business.
Arthur Best is professor of law at New York Law School.
