Working Lives and in-House Outsourcing

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A01=Jacqueline Zalewski
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Author_Jacqueline Zalewski
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business
Business Processes
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Current Population Survey Supplement
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Despotic Approaches
employment relations
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eq_business-finance-law
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eq_nobargain
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eq_society-politics
Hr Outsourcing
human resource management
human resources
ideology
In-house Outsourcing
information technologies
interaction
internal outsourcing impact on workers
Jacqueline M. Zalewski
Jacqueline Zalewski
Job Function
Language_English
Largest Outsourcing Companies
markets
Master Technologies
negative effects
Nonstandard Employment
organisations
organizations
Ous
Outsourced Professionals
Outsourced Subjects
outsourcing
Outsourcing Announcement
Outsourcing Cases
Outsourcing Companies
Outsourcing Deal
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professional identity conflict
professional lives
professions
PS=Active
qualitative labour research
Robotic Process Automation
social conflict
Social Relational Work
sociology
sociology of organisations
softlaunch
Strategic Business Unit Manager
Tech Leader
Web Tech
work
Work Speedup
working conditions
working relationships
workplace power dynamics

Product details

  • ISBN 9781138606319
  • Weight: 404g
  • Dimensions: 156 x 234mm
  • Publication Date: 02 Oct 2018
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
  • Language: English
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This book offers a sociological account of the process by which companies instituted and continue to institute outsourcing in their organization. Drawing on qualitative data, it examines the ways in which internal outsourcing in the information technologies and human resources professions negatively affects workers, their work conditions, and working relationships. With attention to the deleterious influence of outsourcing on relationships and the strong tendency of market organisations to produce social conflict in interactions – itself a considerable ‘transaction cost’ – the author challenges both the ideology that markets, rather than hierarchies, produce more efficient and less costly economic outcomes for companies, and the idea that outsourcing generates benefits for professional workers in the form of greater opportunity. A demonstration of the social conflict created between employees working for two separate, proprietary companies, Working Lives and in-House Outsourcing will be of interest to scholars with interests in the sociology of work and organizations and the sociology of professions, as well as those working in the fields of business management and human resources.

Jacqueline M. Zalewski is Associate Professor of Sociology at West Chester University of Pennsylvania, USA.

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