Working with Culture
Shipping & Delivery
Our Delivery Time Frames Explained
2-4 Working Days: Available in-stock
14-28 Working Days: On Backorder
Will Deliver When Available: On Pre-Order or Reprinting
We ship your order once all items have arrived at our warehouse and are processed. Need those 2-4 day shipping items sooner? Just place a separate order for them!
Product details
- ISBN 9781568026879
- Weight: 230g
- Publication Date: 01 Mar 2002
- Publisher: SAGE Publications Inc
- Publication City/Country: US
- Product Form: Paperback
In their quest to improve government performance, managers must overcome a multitude of problems, from entrenched procedures and employee concerns to citizen complaints and political pressure for results. A key to fostering successful reform is a thorough understanding and management of a program′s culture. Drawing on a wealth of detailed examples from federal, state, and local agencies, Anne Khademian shows that cultural roots not only determine the way work is performed, but also dictate the ultimate success of reform efforts.
