Customer Services
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Save 10% Beyond the Algorithm: Crafting Human Centric Customer Experiences in an AI Driven World
Jephin MathewCurrent price €15.75Original price €17.50Current price €15.75Original price €17.50Save 10% -
Save 10% Everyday Service Excellence: Simple Strategies for Outstanding Customer Service
George HoustonCurrent price €10.79Original price €11.99Current price €10.79Original price €11.99Save 10% -
Save 10% The DNA of Engagement: A Story-Based Approach To Building Trust And Influencing Change
David PullanCurrent price €16.65Original price €18.50Current price €16.65Original price €18.50Save 10% -
Save 10% Tracking Tourism Patterns and Improving Travel Experiences With Innovative Technologies
IGI GlobalCurrent price €242.99Original price €269.99Current price €242.99Original price €269.99Save 10% -
Save 10% Managing Customer-Centric Strategies in the Digital Landscape
IGI GlobalCurrent price €222.29Original price €246.99Current price €222.29Original price €246.99Save 10% -
Save 10% Your B.R.A.N.D. Unleashed: 9 Proven Strategies That Build Trust and Maintain Lasting Client Loyalty
Lisa ShorrCurrent price €17.99Original price €19.99Current price €17.99Original price €19.99Save 10% -
Save 15% Agile: Una guía para la Gestión de Proyectos Agile con Scrum, Kanban y Lean
James EdgeCurrent price €33.14Original price €38.99Current price €33.14Original price €38.99Save 15% -
Save 10% Loyalty Programs and the Currency Effect: A Comprehensive Guide to Realizing the Power of Points
Evert R. de BoerCurrent price €44.99Original price €49.99Extracting value from loyalty programs used to be the domain of marketing. But not anymore. In this new book, de Boer and Chin turn the tables and...
View full detailsCurrent price €44.99Original price €49.99Save 10% -
Save 10% El Comienzo de Todo Lo Bueno: Guía Completa Para Crear Su Empresa
Danielle Billetz-ReppertCurrent price €23.85Original price €26.50Current price €23.85Original price €26.50Save 10% -
Save 10% El Comienzo de Todo lo Bueno: Guía Completa Para Crear Su Empresa
Danielle Billetz-ReppertCurrent price €17.99Original price €19.99Current price €17.99Original price €19.99Save 10% -
Save 15% Agile: An Essential Guide to Agile Project Management, The Kanban Process and Lean Thinking + A Comprehensive Guide to Scrum
James EdgeCurrent price €33.14Original price €38.99Current price €33.14Original price €38.99Save 15% -
Save 15% Agile: Una guía para la Gestión de Proyectos Agile con Scrum, Kanban y Lean
James EdgeCurrent price €22.09Original price €25.99Current price €22.09Original price €25.99Save 15% -
Save 15% Be Amazing or Go Home: Seven Customer Service Habits that Create Confidence with Everyone
Shep HykenCurrent price €15.73Original price €18.50Current price €15.73Original price €18.50Save 15% -
Save 10% Current price €23.39Original price €25.99Save 10% -
Save 10% Current price €23.39Original price €25.99Save 10% -
Save 10% Don''t React, Act: Business Crisis Communication Made Simple: Business Crisis Communication Made Simple
Lea GreeneCurrent price €17.99Original price €19.99Current price €17.99Original price €19.99Save 10% -
Save 10% Serve Like A Boss: Crush It In the Post-Covid Economy By Mastering the Lost Art of Customer Service
Donovan GarettCurrent price €17.99Original price €19.99Current price €17.99Original price €19.99Save 10% -
Save 10% Never Talk Price to a Customer: How to Master the Art of Talking Value
Joshua ZagheCurrent price €29.25Original price €32.50Current price €29.25Original price €32.50Save 10% -
Save 10% Customer-Dominant Logic: Customer-Dominant Management as a New Target in Relationship Marketing
Karsten HadwichCurrent price €92.69Original price €102.99This book provides a structured overview of Customer-Dominant Logic and formulates fundamental principles that form the basis for a realignment of ...
View full detailsCurrent price €92.69Original price €102.99Save 10% -
Save 10% Customer 360: How Data, AI, and Trust Change Everything
Andrea LinCurrent price €25.65Original price €28.50Become more competitive by developing a superior customer experience through data, AI, and trust - and get your organization ready for AI agents li...
View full detailsCurrent price €25.65Original price €28.50Save 10% -
Save 10% Practical Zendesk Administration 2ed
Anton De YoungCurrent price €26.99Original price €29.99Implementing the Zendesk customer service software as part of your company's operations can be time-consuming, but with the best practices and advi...
View full detailsCurrent price €26.99Original price €29.99Save 10% -
Save 10% Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
John GoodmanCurrent price €17.99Original price €19.99Current price €17.99Original price €19.99Save 10% -
Save 10% Current price €17.99Original price €19.99Save 10% -
Save 10% Plan de marketing. Diseo, implementacin y control
Ricardo Hoyos BallesterosCurrent price €21.59Original price €23.99Current price €21.59Original price €23.99Save 10%
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