A01=Timothy Coombs
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Author_Timothy Coombs
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Category1=Non-Fiction
Category=KJM
Category=KJSP
COP=United States
Corporate Communication
Corporate Crisis
Crisis Communication
Crisis Management
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Language_English
Media Relations
Organizational Communication
Organizational Crisis
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Price_€100 and above
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Public Relations
Public Relations Crisis
softlaunch
Product details
- ISBN 9781452217802
- Weight: 490g
- Dimensions: 177 x 254mm
- Publication Date: 23 Jul 2013
- Publisher: SAGE Publications Inc
- Publication City/Country: US
- Product Form: Paperback
- Language: English
Delivery/Collection within 10-20 working days
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Designed to give students and public relations professionals the knowledge and skills they need to become successful crisis managers, this practical book includes a wide range of cases that explore crisis communication and management in action. In the first two chapters, the author introduces key theories and principles in crisis communication, which students apply by analyzing 17 cases drawn from recent headlines. Cases are explored from pre-crisis, mid-crisis, and post-crisis communication perspectives, and include a range of predominant crisis scenarios from product recalls to lawsuits to environmental disasters
W. Timothy Coombs (PhD Purdue University in Public Affairs and Issues Management) is the George T and Glady H Abell Professor in Liberal Arts in Department of Communication at Texas A&M University. His primary areas of research are crisis communication and CSR including the award-winning book Ongoing Crisis Communication. He is the current editor for Corporation Communication: An International Journal. His research has appeared in Management Communication Quarterly, Public Relations Review, Corporate Reputation Review, Journal of Public Relations Research, Journal of Communication Management, Business Horizons, and the Journal of Business Communication.
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