Professionalism: Skills for Workplace Success

About Lydia AndersonSandra Bolt

Lydia E. Anderson has a masters in business administration with an emphasis in marketing. In addition to years of corporate marketing and strategic planning experience she has been teaching for over eighteen years in both community college and university settings. She is currently a tenured faculty member and former chair of the Business Administration and Marketing Department at Fresno City College in Fresno California. She also serves as an adjunct professor at California State University Fresno. Her teaching areas of expertise include human relations in business management supervision human resource management and marketing. Ms. Anderson is also active in (California) statewide business curriculum development student success and enrollment management initiatives and in Academic Senate. She regularly consults with corporations on business topics relating to management and marketing to ensure currency in instruction. Sandra B. Bolt has a masters in business administration with an emphasis in human resource management. She has been teaching in the college setting for over twenty-four years. She is currently a tenured faculty member and past chair of the Business and Technology Department at Fresno City College in Fresno California. Her teaching areas of expertise include workplace relationships office occupations office technology résumé/interview business communication document formatting and computer applications. She currently serves as the Secretary/Treasurer of the State Center Federation of Teachers. She has extensive secretarial treasurer and leadership experience and has served as a computer applications trainer. She has led personal financial management sessions for community groups. She has been a volunteer guest speaker at professional conferences and high school career fairs in addition to her involvement with committees and student functions at Fresno City College. Both authors have used their professional educational and personal experiences to provide readers with contemporary realistic stories and challenges experienced in a typical workplace.