Author: Markus Edgar Hormess
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Save 5% This is Service Design Doing: Applying Service Design Thinking in the Real World
Adam LawrenceCurrent price €47.49Original price €49.99How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to i...
View full detailsCurrent price €47.49Original price €49.99Save 5% -
Save 10% This Is Service Design Methods: A Companion to This Is Service Design Doing
Adam LawrenceCurrent price €44.99Original price €49.99In this book, youll find 54 hands-on descriptions that help you do the key methods used in service design. These methods include instructions, guid...
View full detailsCurrent price €44.99Original price €49.99Save 10%
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