Communication Skills for the Health Care Professional, Third Edition is a comprehensive guide to improving patient outcomes through relationship building and the use of information technology to foster communication between patients, families, and health providers. The author examines the context for communication in an evolving health care system and provides the foundations for understanding human and therapeutic communication. Readers will learn critical competencies to ensure quality, patient-centered care as well as skills to manage communication across relevant constituencies. The book also touches on solutions for transforming health care by changing patient behavior and systems of care. Designed for undergraduate students across the health professions, this text provides caregivers with basic communication knowledge and skills and is an invaluable resource for those in administrative functions as well. New & Key Features of the 3rd Edition: Covers principles, concepts, skills, and evidence critical to a broad-base, health professional curricula Teaches communication skills one at a time allowing for contiguous mastery across a set of therapeutic interventions Offers two new chapters that explore advances in health information technology and provide problems on access to and availability of healthcare Includes an extensive glossary of terms and list of references including websites and resources available to enhance student learning
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Product Details
Weight: 992g
Publication Date: 04 Sep 2018
Publisher: Jones and Bartlett Publishers Inc
Publication City/Country: United States
Language: English
ISBN13: 9781284141429
About Gwen van Servellen
Gwen van Servellen RN PhD FAAN is a Professor Emeritus from the School of Nursing University of California Los Angeles where she served as Section Chair of the Acute Care Section and the Psychiatric Mental Health Section. Additionally she has consulted and taught abroad and extensively in the United States. Most recently she served as Interim Associate Dean of Research and Extramural Affairs College of Nursing Denver University of Health Sciences Center.She is a fellow in the prestigious American Academy of Nursing. She is an active consultant in curriculum development for graduate programs in nursing and development of research expertise in faculty building research programs in the areas of adherence to treatment utilization of health care services and psychosocial components and quality of life in persons with chronic illness. She is the author of seven textbooks one of which won the American Nurses' Association Book Award and one which was translated in Japanese.She has authored or co-authored over 70 peer reviewed articles in a variety of professional journals. She is a reviewer for numerous journals including Social Science and Medicine Journal of Substance Abuse Treatment Patient Education and Counseling Psychology Health and Medicine Psychiatric Services Quality of Life Research and International Journal of Nursing Studies Journal of Critical Care Nursing Clinical Nursing Research Western Journal of Nursing Research AIDS Care AIDS Patient Care and STDs and AIDS and Behavior. She is on the editorial board for the international journal Nursing and Health Sciences. She served on UCLA's Protection of Human Subjects Committee for over seven years and is deeply concerned about low literate individuals' understanding of the research and consent process.