Customer Service Training

About Kimberly Devlin

With her combined passions for effective communication and relevant workplace learning Kimberly Devlins focus is always on providing direct complete and compelling deliverables. In the training room her focus is on supporting each learner in meeting their specific learning goals. She achieves this in part through engaging and interactive learning that is purpose-driven enjoyable and immediately applicable.As a senior professional in Employee and Organizational Development with a Masters Degree from the University of Miami USA she was among the first in the industry to attain ATDs CPLP certification. Her state-of-the-industry credentials and diverse experience bring real-world examples and stories to the training room. Kimberlys experience extends to city county and state government agencies across the U.S. as well as working with Fortune 500 firms here and in South America. She has been a contributor to the ATD community both locally and nationally for many years serving on boards presenting conference sessions at ICE and ALC and also volunteering time for ATD initiatives. You may have seen her in T&D! Now come learn with her.Kimberly facilitates ATD's Designing Learning Certificate Fundamentals of Training Design Training Certificate Training Certificate Plus and Facilitating for Excellence programs.