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Selected Colleen Hoover Books at €9.99c | In-store & Online
Selected Colleen Hoover Books at €9.99c | In-store & Online
A01=David Flint
A01=Deirdre Longo
A01=Elizabeth Wilde
A01=Eric Radzinski
A01=John Hopkin
A01=Michael Chiles
A01=Michelle Carey
A01=Moira Lanyi
A01=Paul Guiness
A01=Phillip Crossley
A01=Rob Bircher
A01=Rob Clemens
A01=Shannon Rouiller
Age Group_Uncategorized
Age Group_Uncategorized
Author_David Flint
Author_Deirdre Longo
Author_Elizabeth Wilde
Author_Eric Radzinski
Author_John Hopkin
Author_Michael Chiles
Author_Michelle Carey
Author_Moira Lanyi
Author_Paul Guiness
Author_Phillip Crossley
Author_Rob Bircher
Author_Rob Clemens
Author_Shannon Rouiller
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Category1=Non-Fiction
Category=CBWT
Category=UGD
COP=United States
Delivery_Delivery within 10-20 working days
Language_English
PA=In stock
Price_€20 to €50
PS=Active
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Developing Quality Technical Information: A Handbook for Writers and Editors

The #1 Guide to Excellence in Technical CommunicationFully Updated for Embedded Assistance, Mobile, Search, Multimedia, and More

 

Direct from IBMs own content design experts, this guide shows you how to design product interfaces and technical information that always place users front and center. This edition has been fully revised to help you consistently deliver the right content at the right time.

 

Youll master todays best practices to apply nine essential characteristics of high-quality technical information: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, and visual effectiveness.

 

Coverage Includes

  • Advocating for users throughout the entire product development process
  • Delivering information in an ordered manner by following progressive disclosure techniques
  • Optimizing content so that users can find it from anywhere
  • Streamlining information for mobile delivery
  • Helping users right where they are

Whether youre a writer, editor, information architect, user experience professional, or reviewer, this book shows you how to create great technical information, from the product design to the user interface, topics, and other media.

  • Thoroughly revised and updated
  • Extensive new coverage of self-documenting interfaces and embedded assistance
  • Updated practical guidelines and checklists
  • Hundreds of new examples

 

 

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A01=David FlintA01=Deirdre LongoA01=Elizabeth WildeA01=Eric RadzinskiA01=John HopkinA01=Michael ChilesA01=Michelle CareyA01=Moira LanyiA01=Paul GuinessA01=Phillip CrossleyA01=Rob BircherA01=Rob ClemensA01=Shannon RouillerAge Group_UncategorizedAuthor_David FlintAuthor_Deirdre LongoAuthor_Elizabeth WildeAuthor_Eric RadzinskiAuthor_John HopkinAuthor_Michael ChilesAuthor_Michelle CareyAuthor_Moira LanyiAuthor_Paul GuinessAuthor_Phillip CrossleyAuthor_Rob BircherAuthor_Rob ClemensAuthor_Shannon Rouillerautomatic-updateCategory1=Non-FictionCategory=CBWTCategory=UGDCOP=United StatesDelivery_Delivery within 10-20 working daysLanguage_EnglishPA=In stockPrice_€20 to €50PS=Activesoftlaunch
Delivery/Collection within 10-20 working days
Product Details
  • Weight: 980g
  • Dimensions: 176 x 231mm
  • Publication Date: 10 Jul 2014
  • Publisher: Pearson Education (US)
  • Publication City/Country: United States
  • Language: English
  • ISBN13: 9780133118971

About David FlintDeirdre LongoElizabeth WildeEric RadzinskiJohn HopkinMichael ChilesMichelle CareyMoira LanyiPaul GuinessPhillip CrossleyRob BircherRob ClemensShannon Rouiller

The authors are all long-standing and respected members of the information development community at IBM. Although the authors have served in various roles throughout their careers information quality has always been and continues to be their primary focus.   Michelle Carey is an information architect and technical editor at IBM and has taught technical communication at University of California Santa Cruz Extension. Michelle is the co-author of the book DITA Best Practices: A Roadmap for Writing Editing and Architecting in DITA. She is an expert on topic-based information systems software product error messages grammar embedded assistance for user interfaces and writing for international audiences. She also writes computational linguistic rules for a grammar style and terminology management tool. Michelle enjoys teaching grammar herding cats and riding and driving anything with a lot of horsepower.   Moira McFadden Lanyi is an information architect and technical editor at IBM. She has experience with topic-based writing DITA embedded assistance user interface design and visual design. She created 99% of the artwork in this book. She is a co-author of the book An Introduction to IMS. Moira enjoys visiting San Francisco with her family as often as possible cooking fresh healthy meals and watching her courageous son ride his unicycle and surf.   Deirdre Longo is an information architect and strategist at IBM. She has been a pioneer for embedded assistance in IBM: defining the scope of that term developing standards for embedded assistance and modeling how to work effectively in cross-disciplinary teams. She has taught webinars for the Society of Technical Communication (STC) and published articles on information architecture topics in STCs Intercom. She is an avid yoga practitioner.   Eric Radzinski is a technical editor and information architect for industry-leading mainframe database software at IBM. He is a co-author of The IBM Style Guide: Conventions for Writers and Editors and is well versed in topic-based writing embedded assistance DITA and writing for a global audience. Eric makes his home in San Jose California with his wife and their three children.   Shannon Rouiller is an information architect and technical editor at IBM. She has experience with quality metrics topic-based information systems DITA videos embedded assistance and user interface design. She is a co-author of the book Designing Effective Wizards. Shannon dabbles in sports photography and likes to solve puzzles.   Elizabeth Wilde is an information quality strategist at IBM developing strategies and education for developing high-quality content. She develops Acrolinx computational linguistic rules that enforce grammar style and DITA tagging rules. She teaches an extension course in technical writing at the University of California Santa Cruz. Her hobbies include growing cacti and succulents and collecting tattoos.  

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