Designed to help HR and line managers deal with challenging employees in the workplace, this study enlists a novel approach by tying together several real-lifeand often entertainingexamples of employee behaviour within a broad range of circumstances. Following the stories in each chapter, an analysis of how the HR professionals handled the situations highlights the benefits and detriments of their choices, showcasing both successes and failuresand what can be learned from them. Providing valuable examples and thought-process guidance, this record is ideal for understanding the ethical and legally defensible practices of human resource management.
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Product Details
Publication Date: 30 May 2011
Publisher: Society for Human Resource Management
Publication City/Country: United States
Language: English
ISBN13: 9781586441982
About CaldwellDale J.Dale J. Caldwell Sheri A. DwyerSheri A. DwyerDale J. DwyerSara James
Dale J. Dwyer PhD is a professor of management at the University of Toledo. He lives in Arlington Virginia.Sheri A. Caldwell PhD is HR Director at the Grain Division for The Andersons. She has held top human resource management positions at Hickory Farm the University of Toledo Physicians Group the Toledo Zoo and American Identity. She is past president of the Toledo Area Human Resource Management Association and was on the human resources committee for the American Red Cross. She lives in Oregon Ohio. Dale and Sheri are also the coauthors of Got a Solution? HR Approaches to 5 Common and Persistent Business Problems.