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A01=Jack J. Phillips
A01=Lizette Zuniga
A01=Patricia Pulliam Phillips
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Author_Jack J. Phillips
Author_Lizette Zuniga
Author_Patricia Pulliam Phillips
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Category1=Non-Fiction
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COP=United States
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Measuring the Success of Organization Development: A Step-by-Step Guide for Measuring Impact and Calculating ROI

★★★★★
★★★★★

English

By (author): Jack J. Phillips Lizette Zuniga Patricia Pulliam Phillips

Measuring the Success of Organization Development: A Step-by-Step Guide for Measuring Impact and Calculating ROI examines the strategic role of organisational development (OD), explains the reasons for measuring OD efforts, and proposes a framework for measuring effectiveness. Ultimately, OD practitioners will be able to determine how particular OD interventions correlate with business results; determine areas for investments, modifications, and cessation; justify budget allocations; and be more accountable for how money is spent within their organisations. Part I of the book explains the concept of ROI and outlines the steps to ensure accurate measurement of the effects of OD programs. Part II consists of case studies that show evaluation in action, providing a conceptual framework and workable suggestions for developing, implementing, and maintaining programs for measuring success in OD programmes. See more
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A01=Jack J. PhillipsA01=Lizette ZunigaA01=Patricia Pulliam PhillipsAge Group_UncategorizedAuthor_Jack J. PhillipsAuthor_Lizette ZunigaAuthor_Patricia Pulliam Phillipsautomatic-updateCategory1=Non-FictionCategory=KJUCOP=United StatesDelivery_Delivery within 10-20 working daysLanguage_EnglishPA=AvailablePrice_€20 to €50PS=Activesoftlaunch
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Product Details
  • Dimensions: 254 x 177mm
  • Publication Date: 11 Jul 2013
  • Publisher: American Society for Training & Development
  • Publication City/Country: United States
  • Language: English
  • ISBN13: 9781562868734

About Jack J. PhillipsLizette ZunigaPatricia Pulliam Phillips

Patricia Pulliam Phillips PhD is an internationally recognized author consultant and president and CEO of the ROI Institute Inc. Phillips provides consulting services to organisations worldwide.Jack J. Phillips PhD is chairman of the ROI Institute and a world-renowned expert on measurement and evaluation. Phillips provides consulting services for Fortune 500 companies and workshops for major conference providers worldwide. Phillips is also the author or editor of more than 75 books and more than 100 articles.Lizette Zuniga PhD brings more than 15 years to the field of human resource development. She specialises in organisation development assessment leadership development and measurement and evaluation. Zuniga co-authored the book Costs and ROI: Evaluating at the Ultimate Level with Jack Phillips and has published several articles and book chapters.

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