The Business Communication Handbook, 11e is a visually appealing full-colour text that helps you to develop a broad range of communication skills that are essential in the modern workplace. It has a special focus on business communication, which is an important skill youll need in real workplace settings. The text helps you learn by breaking down communication principles into examples and showing you how to apply them. The Business Communication Handbook is divided into five sections: - Communication foundations in the digital era - Communication in the workplace - Communication with customers - Communication through documents - Communication across the organisation
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Product Details
Weight: 1280g
Dimensions: 217 x 254mm
Publication Date: 18 Jul 2019
Publisher: Cengage Learning EMEA
Publication City/Country: United Kingdom
Language: English
ISBN13: 9780170419499
About Judith DwyerNicole Hopwood
Judith Dwyer has worked in education and training for many years. Her specialisation in cross-industry management and communication studies provided invaluable experience for her role as Managing Director of a nationally recognised Registered Training Organisation and she taught communication skills to business students within the TAFE and VET sector for more than 20 years. Judith is the author of many bestselling textbooks and holds a Master of Management (Public) Business Administration and Management from the University of Technology Sydney; a Bachelor of Economics from the University of New England; and a Diploma in Education from the University of Newcastle. Nicole Hopwood holds a Graduate Diploma of Management a Bachelor of Economics (Accounting Major) from the University of Sydney and is a Certified Practising Accountant (CPA). She has worked across a number of industries including Professional Services where she specialised in Business Reconstruction and Insolvency; Banking and Telecommunications.