Therapeutic Communication: Developing Professional Skills

About Herschel E. KnappHerschel Knapp

Herschel Knapp PhD MSSW has more than 30 years of experience as a health care professional in a variety of domains. In addition to his clinical work as a psychotherapist primarily in hospital set­tings he has provided project management for innovative interventions designed to improve the quality of patient care via multisite health science implementations. He teaches masters and doctoral courses at Yeshiva University; he has also taught at the University of California Los Angeles University of Southern California California State University Los Angeles and California State San Bernardino.  Dr. Knapp has served as the lead statistician on a lon­gitudinal cancer research project and managed the program evaluation metrics for a multisite nonprofit childrens center. His clinical work includes emergency/trauma therapy in hospital settings. Dr. Knapp has developed and implemented innovative tele­health systems using videoconferencing technology to facilitate optimal health care service delivery to remote patients and to coordinate specialty consultations among health care providers including interventions to diagnose and treat people with HIV and hepatitis with special outreach to the homeless. He created and implemented a nurse research mentorship program providing research and analytic education enabling nurses to design implement analyze and publish the results of their quality improvement projects. Dr. Knapp has published numerous articles in peer-reviewed health science journals and serves as a peer-reviewer for more than 20 science journals.  He is also the author of other textbooks including Intermediate Statistics Using SPSS (2018) Introductory Statistics Using SPSS (2nd ed. 2017) Practical Statistics for Nursing Using SPSS (2017) Therapeutic Communication: Developing Professional Skills (2nd ed. 2014) and Introduction to Social Work Practice: A Practical Workbook (2010).