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Please note that books with a 10-20 working days delivery time may not arrive before Christmas.

Please note that books with a 10-20 working days delivery time may not arrive before Christmas.

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Rule of Thumb: A Guide to Customer Service and Business Relationships
Lisa Tschauner

Current price €16.65

Original price €18.50

In today's business world, the customer service experience is the most critical component that leads small businesses to remarkable success. Good s...
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Current price €16.65

Original price €18.50

Save 10%

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