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Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
Leonardo InghilleriCurrent price €16.28Original price €18.50Current price €16.28Original price €18.50Save 12% -
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Ignore Your Customers (and They''ll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience
Micah SolomonCurrent price €20.69Original price €22.99The ultimate guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the field.Grea...
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Exceptional Service, Exceptional Profit:
Leonardo Inghilleri€20.61In a tight market, your most powerful growth engine and your best protection from competitive inroads is this: put every thing you can into cultiva...
View full details€20.61
