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Lean CX: How to Differentiate at Low Cost and Least Risk
Bill RussellCurrent price €39.59Original price €43.99In recent years, many companies have realised customer experience (CX) is the new marketing battle ground. Substantial investments have been made t...
View full detailsCurrent price €39.59Original price €43.99Save 10% -
Customer Experience Innovation: How to Get a Lasting Market Edge
Robert DewCurrent price €35.19Original price €39.99Companies who invest in successful Customer eXperience (CX) innovation stand out from the crowd. Markets tend to reward these companies because it ...
View full detailsCurrent price €35.19Original price €39.99Save 12%
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