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Black Friday Sale Now On! | Buy 3 Get 1 Free on all books | Instore & Online.
A01=Kenneth H. Blanchard
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Age Group_Uncategorized
Author_Kenneth H. Blanchard
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Category1=Non-Fiction
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Category=KMPP
COP=UNITED KINGDOM
Delivery_Delivery within 10-20 working days
Language_Others
Price_€10 to €20
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Raving Fans One Minute Manager

By (author): Kenneth H. Blanchard

With a new foreword by Ken Blanchard


A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.


Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results.


Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just a passing fad.


Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans. See more
Current price €12.35
Original price €16.99
Save 27%
A01=Kenneth H. BlanchardAge Group_UncategorizedAuthor_Kenneth H. Blanchardautomatic-updateCategory1=Non-FictionCategory=KCategory=KMPPCOP=UNITED KINGDOMDelivery_Delivery within 10-20 working daysLanguage_OthersPrice_€10 to €20softlaunch
Delivery/Collection within 10-20 working days
Product Details
  • Publication City/Country: UNITED KINGDOM
  • ISBN13: 9780006530695

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