Mark Mergaerts is a principal technical consultant working for Logos Consulting a Belgian consulting company that focuses exclusively on SAP technology. Before that he worked for SAP Belgium between 1995 and 2011 giving him almost 20 years of SAP BC experience. His activities concentrate on system administration database management performance upgrades (he has been upgrading SAP since the days of release 2.1) and platform and Unicode migrations. Bert Vanstechelman is founder of and principal technical consultant at Logos Consulting and has more than 20 years of experience in SAP Basis consulting running all kinds of SAP versions in combination with all possible databases and operating systems supported by SAP. He specializes in platform migrations SAP release upgrades and Unicode conversions. Bert is a member of the board of advisors of the SAP Professional Journal. He is also the co-author with Mark Mergaerts of the following SAP PRESS books: the SAP OS/DB Migration Project Guide the mySAP ERP Upgrade Project Guide and the SAP NetWeaver Application Server Upgrade Guide. Bert lives near Bruges Belgium and is married with three children.