The Happy Index: Lessons in Upside-Down Management

Discover the key to positive workplaces and better results from one of Britain's most successful leaders

From a CEO who knows what it takes to build a thriving business that puts people first, The Happy Index gives companies, start-ups and leaders the tools they need to bring Timpsons revolutionary approach into their working lives.

James Timpson has been at the helm of one of the high streets best-loved brands, Timpson, for over 20 years. During this time, he has transformed the five-generation family business into the modern-day enterprise that it is today, all while becoming increasingly recognised for his groundbreaking, people-focused, upside-down management style.

With a Happiness Director, days off for birthdays and your childs first day at school, mental health and financial advice available for all, and a workforce comprised of at least 10 per cent ex-offenders at any one time, it is no surprise that Timpson has a colleague retention rate to be proud of.

Now, expanding on his year-long Sunday Times column, James is here to help you create a culture that finds strength in every member of your team, builds trust and focuses on simplicity, all while keeping happiness at its core.

The Happy Index was a Sunday Times bestseller w/c 2024-02-12.