Customer Services
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Scrum: Cómo utilizar el esquema llamado Scrum para obtener mayor producción mientras aumenta la calidad (Spanish Edition)
James EdgeCurrent price €18.25Original price €21.99Current price €18.25Original price €21.99Save 17% -
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Lean Six Sigma: The Ultimate Guide to Lean Six Sigma, Lean Enterprise, and Lean Manufacturing, with Tools Included for Increased Efficiency and Higher Customer Satisfaction
James EdgeCurrent price €32.55Original price €36.99Current price €32.55Original price €36.99Save 12% -
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Kanban: The Ultimate Guide to Kanban Methodology for Agile Software Development
James EdgeCurrent price €33.14Original price €38.99Current price €33.14Original price €38.99Save 15% -
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Gestion Agil de Proyectos: Como Hacer mas Felices a sus Clientes mientras Reduce Costos Monetarios, Temporales y de Esfuerzo
James EdgeCurrent price €32.55Original price €36.99Current price €32.55Original price €36.99Save 12% -
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The Power of Brand Engagement: The Secret to Winning Customers
Gaurav GulatiCurrent price €7.91Original price €8.99Current price €7.91Original price €8.99Save 12% -
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The Cultural Intelligence Difference: Master the One Skill You Can''t Do Without in Today''s Global Economy
David LivermoreCurrent price €16.28Original price €18.50Current price €16.28Original price €18.50Save 12% -
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The Relationship Engine: Connecting with the People Who Power Your Business
Ed WallaceCurrent price €16.28Original price €18.50Current price €16.28Original price €18.50Save 12% -
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La ventaja del introvertido: Cómo los introvertidos compiten y ganan
Matthew PollardCurrent price €16.14Original price €18.99Matthew Pollard, un reconocido experto en ventas y un introvertido, ha creado y perfeccionado un sistema de venta transparente, auténtico y de baja...
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Stumbling Blocks to Stepping Stones: A Guide to Successful Meetings and Working Relationships
Doug ZahnCurrent price €25.73Original price €32.99Current price €25.73Original price €32.99Save 22% -
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The 5 Principles of IT Customer Service Success
Don R CrawleyCurrent price €11.61Original price €13.99Current price €11.61Original price €13.99Save 17% -
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In the Mind of a Tree: Thinking like a tree.
Bogonko AchenchiCurrent price €16.28Original price €18.50Current price €16.28Original price €18.50Save 12% -
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Speaking Frankly About Customer Relationship Management: Why Customer Relationship Management Is Still Alive and Vital to Your Company''s Customer Strategy
Jc QuintanaCurrent price €22.87Original price €25.99Current price €22.87Original price €25.99Save 12% -
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You Can''t Google It!: The Compelling Case for Cross-Generational Conversation at Work
Phyllis Weiss HaserotCurrent price €16.65Original price €18.50Much of the learning, skills and perspective people of all ages need to succeed long-term in their careers is not found in data on the Internet, bu...
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Save 10% So, What''s the Bottom Line?: 76 Proven Marketing Tips & Techniques for Building Your Business and Personal Brand
Yitzchok SaftlasCurrent price €24.75Original price €27.50Most people fail to see the correlation between business and brains. For Yitzchok Saftlas, master of marketing, it seems readily transparent. Duri...
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The Smile Prescription
Rich CastellanoCurrent price €23.38Original price €27.50Dr. Rich has been featured on ABC, NBC, CBS, & FOX The Smile Prescription isnt just a book to read, its a Smile Prescription to take and master...
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Save 10% God''s Business: How to Supercharge Your Faith, Your profit, and Your Client Experience
Frederick WestCurrent price €15.29Original price €16.99The conflict between staying true to your faith and staying true to your company is a constant battle for Christian business owners. The serenity y...
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Rockstar Service. Rockstar Profits.: Increase Your Revenues, Grow Your Business and Create Raving Fan Customers for Life
David BrownleeCurrent price €16.28Original price €18.50RockStar Service, Rockstar Profits reveals a new, fast, easy way to increase revenues, grow a business, and create loyal customers for life. Imagin...
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Fast Break: Creating a Customer-Centric Operating Philosophy for Automotive Service
Jim RocheCurrent price €53.09Original price €58.99Current price €53.09Original price €58.99Save 10% -
Save 17% Introduction to Metaverse: You have arrived at your definitive guide to the new digital revolution
Justin C DrewCurrent price €190.39Original price €229.39Current price €190.39Original price €229.39Save 17% -
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The Amazing Troll-man: Winding up the world...one comment at a time!
Wesley MetcalfeCurrent price €13.27Original price €15.99The Amazing Troll-Man is a collection of hilarious exchanges between one man with a mission to make us laugh and unsuspecting Facebook users with p...
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Meaningful Measurement of the Customer Experience
Greg KihlstromCurrent price €43.19Original price €47.99Current price €43.19Original price €47.99Save 10% -
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The Curated Experience: Engineering Customer Service to Build Loyalty
Amas TenumahCurrent price €12.31Original price €13.99Current price €12.31Original price €13.99Save 12%
