Artificial Intelligence, Machine Learning, and Robot Applications in Hospitality Businesses

Artificial Intelligence, Machine Learning, and Robot Applications in Hospitality Businesses is written for individuals who are eager to explore the applications and case studies arising from theoretical concepts or real-life scenarios, to expand their comprehension of the utility and potential of artificial intelligence (AI), machine learning (ML), and robotics in tourism, hospitality, and event industries. This text will help shed light on the opportunities and challenges posed by advanced technologies through diverse viewpoints and case studies. Whether you are a college student, an industry professional, a lecturer, a practicing machine learning engineer, a software developer, a general manager, or a decision-maker for your destination, each chapter in this book will offer insightful guidance and tips that will be of benefit.

The integration of AI, ML, and Robotics in hospitality businesses presents a multitude of opportunities for efficiency enhancement, customer experience improvement, and cost reduction. These advanced technologies can automate routine tasks, personalize services, streamline operations, and offer insights for decision-making.

Readers will explore the specific applications of AI, ML, and Robotics in different areas of the hospitality industry, including accommodation, food and beverage, travel and tourism, and event management. Readers will learn about real-world examples, achievable practices, foreseeable challenges, and future trends in harnessing the power of these technologies to foster innovation and success in hospitality businesses.

This publication provides a comprehensive examination of the milestones in AI development within the hospitality industry, focusing particularly on the status of AI applications, as well as the opportunities and challenges they present. The intricacies of human-AI interactions are highlighted by analyzing the attributes of AI agents, customers, and the unique contexts of service delivery across various sectors of the hospitality industry.

Artificial Intelligence, Machine Learning, and Robot Applications in Hospitality Businesses includes multiple tools such focus readings, key terms, case studies, review, discussion questions, and more!