Hotel management involves overseeing all aspects of a hotel's operations, including customer service, staff management, financial planning, and marketing. This book covers the fundamental principles and practices of the hospitality industry. The book offers insight into the various aspects of hotel management, including operations, marketing, sales, human resources, and finance. It also delves into the importance of customer service and the role of technology in the hotel industry. The book is suitable for students pursuing a degree in hospitality management, as well as for professionals seeking to expand their knowledge and skills in the field.
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Product Details
Weight: 272g
Dimensions: 203 x 254mm
Publication Date: 31 Mar 2024
Publisher: Arcler Press
Publication City/Country: Canada
Language: English
ISBN13: 9781774697184
About Deepak JuyalLaura Snyder BrownWilliam Fleet Lankford
Deepak Juyal is an accomplished tourism professional with over 15 years of experience in the industry. He completed his MBA in Tourism from Garhwal University Uttarakhand in 2005 and went on to work with some of the most reputed names in the business viz. KUONI & TUI where he managed inbound operations for clients from France Switzerland UK USA & Australia. He also handled domestic operations for the renowned IRCTC brand. Deepak's expertise in tourism operations earned him the position of Assistant General Manager with Purequest Adventures (soft adventure brand of TUI) in 2018. He played a key role in developing the company's business strategy and ensuring its successful implementation. However his passion for education led him back to his hometown Dehradun where he joined Graphic Era University as Assistant Professor. He has qualified UGC-NET and is currently pursuing his PhD in Sustainable Tourism. Apart from his professional achievements Deepak is an avid traveler and adventurer. He has explored many parts of India including Rajasthan Himachal Pradesh Ladakh Madhya Pradesh Uttarakhand Karanataka and Maharashtra. He has also done trekking in Himachal Pradesh and Uttarakhand and went on a thrilling bike ride to Ladakh. Deepak's love for travel has also taken him to neighboring country Bhutan. Overall Deepak Juyal is a dynamic professional with a passion for tourism and a commitment to sustainable practices.