Essential SharePoint® 2013: Practical Guidance for Meaningful Business Results

About Chris BortlikScott JamisonSusan Hanley

Scott Jamison is a world-renowned expert on collaborative search knowledge management and ECM solutions and is an experienced leader with more than 20 years directing technology professionals to deliver a wide range of business solutions for customers. Scott is a strong strategic thinker technologist and operational manager. He is currently chief architect and CEO of Jornata (www.jornata.com) a premier SharePoint and Office 365 consulting firm. Prior to joining Jornata Scott was director of enterprise architecture at Microsoft and has held numerous leadership positions including a senior management position leading a Microsoft-focused consulting team at Dell. Scott has worked with Microsoft teams at the local regional and international levels for years often participating as an adviser to the Microsoft product teams. Scott is a recognized thought leader and published author of several books and hundreds of magazine articles and he has regular speaking engagements at events around the globe. Scott received his M.A. in computer science from Boston University and did his postgraduate work at Bentleys McCallum Graduate School of Business. He is a Microsoft Certified Solution Master for SharePoint a Microsoft SharePoint Server MVP and a Microsoft Certified Architect for SharePoint. Scott is on Twitter (@sjam) and hosts his blog at www.scottjamison.com. He lives in the Boston area with his wife Sung.   Susan Hanley is an independent consultant specializing in the design development and implementation of successful knowledge management portal solutions based on the SharePoint platform with a focus on information architecture user adoption governance and business value metrics. She is an internationally recognized expert in knowledge management and has led hundreds of knowledge management portal strategy design and implementation engagements based on the SharePoint platform and other platforms in the course of a 30-year consulting career. Immediately prior to establishing Susan Hanley LLC Sue led the Portals Collaboration and Content Management practice for Dell. Sue joined Plural (which was acquired by Dell in 2003) after more than 18 years at American Management Systems. In 1995 she became the first director of knowledge management for AMS a position she held for five years. Prior to establishing the AMS Knowledge Centers she was a project executive and business analyst on a variety of information systems deployment engagements. Sue is a frequent writer and speaker on the topic of implementing successful intranet portal solutions SharePoint governance and adoption and measuring the value of knowledge management investments. She has made top-rated presentations at conferences all over the world. Sue is the coauthor of Essential SharePoint 2007 (Addison-Wesley 2007) and Essential SharePoint 2010 (Addison-Wesley 2011) and is a featured author of four books on knowledge management. Sue has an M.B.A. in information systems management from the Smith School at the University of Maryland at College Park and a B.A. in psychology from the Johns Hopkins University. Sue writes the Essential SharePoint blog for Network World at www.networkworld.com/community/ sharepoint. Her Twitter handle is @susanhanley. Sue and her husband live in Bethesda Maryland and are the proud parents of three young adults.   Chris Bortlik works at Microsoft as an Office 365 technology specialist working with enterprise customers and partners