Public Response to Alerts and Warnings on Mobile Devices: Summary of a Workshop on Current Knowledge and Research Gaps

This book presents a summary of the Workshop on Public Response to Alerts and Warnings on Mobile Devices: Current Knowledge and Research Gaps, held April 13 and 14, 2010, in Washington, D.C., under the auspices of the National Research Council's Committee on Public Response to Alerts and Warnings on Mobile Devices: Current Knowledge and Research Needs.

The workshop was structured to gather inputs and insights from social science researchers, technologists, emergency management professionals, and other experts knowledgeable about how the public responds to alerts and warnings, focusing specifically on how the public responds to mobile alerting.

• Front Matter
• 1 Overview and Context: The Commercial Mobile Alert Service, the Warning Process, and Public Response
• 2 Current Use of Text Messages for Alerts and Warnings: Experiences and Lessons Learned
• 3 Communicating During a Crisis
• 4 Public Education and Training
• 5 Communicating with At-Risk Populations
• 6 Research Gaps
• Appendixes
• Appendix A: Workshop Agenda
• Appendix B: Biosketches of Workshop Speakers
• Appendix C: Committee and Staff Biosketches