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A01=Jan Gillett
A01=Paul Simpson
A01=Susannah Clarke
A23=Yoshinori Iizuka
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Age Group_Uncategorized
Author_Jan Gillett
Author_Paul Simpson
Author_Susannah Clarke
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Category=KJMQ
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Category=TGPQ
COP=United Kingdom
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Language_English
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Implementing ISO 9001:2015: Thrill your customers and transform your cost base with the new gold standard for business management

3.50 (16 ratings by Goodreads)
The latest edition of ISO 9001, published in 2015, is changing the way organisations are run worldwide. No longer is it sufficient simply to check on an organisation''s quality management system: the revision demands that auditors assess the leadership and management of the quality system. This brings the standard alongside the widely proven system and process approach to continuing quality transformation that lies at the heart of the very best global companies. Over a million registered organisations around the world need to engage with the revised requirements. If you work for one of them the changes may be significant. In Implementing ISO 9001:2015 business transformation experts Jan Gillett, Paul Simpson and Susannah Clarke take managers step-by-step through the process needed for successful transition, improving results and facilitating a smooth audit. By applying the principles and methodologies, and using the book''s templates and questions with their teams and suppliers, managers will transform the performance of their organisations. The tangible benefits will pay for the transition many times over. Implementing ISO 9001:2015 is a comprehensive guide to making the necessary transition to the new standard. The changes can also be used to stimulate transformation in organisations and their wider environments, coordinating processes to achieve both customer satisfaction and reduced operating costs. Follow this blueprint and certification comes as a free bonus! See more
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A01=Jan GillettA01=Paul SimpsonA01=Susannah ClarkeA23=Yoshinori IizukaAge Group_UncategorizedAuthor_Jan GillettAuthor_Paul SimpsonAuthor_Susannah Clarkeautomatic-updateCategory1=Non-FictionCategory=KJMQCategory=KJUCategory=TGPQCOP=United KingdomDelivery_Delivery within 10-20 working daysLanguage_EnglishPA=AvailablePrice_€20 to €50PS=Activesoftlaunch
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Product Details
  • Weight: 400g
  • Dimensions: 135 x 216mm
  • Publication Date: 16 Nov 2015
  • Publisher: Infinite Ideas Limited
  • Publication City/Country: United Kingdom
  • Language: English
  • ISBN13: 9781908984500
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