The Delicate Art of Bureaucracy: Digital Transformation with the Monkey, the Razor, and the Sumo Wrestler | Agenda Bookshop Skip to content
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The Delicate Art of Bureaucracy: Digital Transformation with the Monkey, the Razor, and the Sumo Wrestler

Mark Schwartz, author of leadership classics A Seat at the Table and The Art of Business Value, reveals a new (empowering) model for the often soul-shattering, frustrating, Kafkaesque nightmare we call bureaucracy.


Through humor, a healthy dose of history and philosophy, and real-life examples from his days as a government bureaucrat, Schwartz shows IT leaders (and the whole of business) how to master the ways of the Monkey, the Razor, and the Sumo Wrestler to create a lean, learning, and enabling bureaucracy.


For anyone frustrated by roadblocks, irritated the business can't move fast enough, or suffering under the weight of crushing procedures, this book is for you. No matter your role, you need a playbook for bureaucracy. This is it. With this playbook, you can wield bureaucracy as a superpower and bust through it at the same time

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A01=Mark SchwartzA01=Mark Schwartz Mark SchwartzAge Group_UncategorizedAuthor_Mark SchwartzAuthor_Mark Schwartz Mark Schwartzautomatic-updateCategory1=Non-FictionCategory=KJMBCategory=KJMDCategory=KJMV3Category=KJRCategory=KJUCOP=United StatesDelivery_Delivery within 10-20 working daysLanguage_EnglishPA=AvailablePrice_€20 to €50PS=Activesoftlaunch
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Product Details
  • Weight: 386g
  • Dimensions: 152 x 231mm
  • Publication Date: 13 Oct 2020
  • Publisher: IT Revolution Press
  • Publication City/Country: United States
  • Language: English
  • ISBN13: 9781950508150

About Mark SchwartzMark Schwartz Mark Schwartz

Mark Schwartz is an iconoclast and CIO and a playful crafter of ideas an inveterate purveyor of lucubratory prose. He has been an IT leader in organizations small and large public private and nonprofit.As an Enterprise Strategist for Amazon Web Services he uses his extensive CIO wisdom to advise the world's largest companies on the obvious: time to move to the cloud guys. As the CIO of US Citizenship and Immigration Services he provoked the federal government into adopting Agile and DevOps practices. He is pretty sure that when he was the CIO of Intrax Cultural Exchange he was the first person ever to use business intelligence and supply chain analytics to place au pairs with the right host families. Mark speaks frequently on innovation change leadership bureaucratic implications of DevOps and using Agile practices in low-trust environments. With a BS in computer science from Yale a master's in philosophy from Yale and an MBA from Wharton Mark is either an expert on the business value of IT or just confused and much poorer.Mark is the author of The Art of Business Value A Seat at the Table and War and Peace and IT and the winner of a Computerworld Premier 100 award an Amazon Elite 100 award a Federal Computer Week Fed 100 award and a CIO Magazine CIO 100 award. He lives in Boston Massachusetts.

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