The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and Practice

Name: The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and Practice
Brand: SAGE Publications Inc
SKU: 9781412987790
Price: 134.09 EUR
Availability: InStock

★★★★★

English

This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools.

Fully updated with the latest research throughout, the second edition offers new chapters on qualitative and quantitative research methods for conflict, intimate partner violence, family dynamics, mental health, negotiation, workplace bullying, healthcare conflict, identity and intercultural conflict, the middle way approach, conflict in the global workplace, the culture-based situational conflict model, community ethics and engagement, spirituality and conflict, and trust in academic-community partnerships.

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Product Details

Weight: 1690g
Dimensions: 177 x 254mm
Publication Date: 09 Apr 2013
Publisher: SAGE Publications Inc
Publication City/Country: United States
Language: English
ISBN13: 9781412987790

About

John G. Oetzel (PhD University of Iowa) is a professor in the Department of Management Communication in the Waikato Management School at the University of Waikato in Hamilton New Zealand. He teaches courses in conflict intercultural communication health communication and research methods. His research program centers on understanding and improving challenging communication among people with different group identities (particularly cultural identities). Dr. Oetzel uses quantitative survey methods and/or mixed-method designs to address three strands: (1) conflict in culturally diverse work groups and organizations (2) communication in the health care delivery process and (3) partnerships between community members and academics to address community health. He is co-author (with Stella Ting-Toomey) of Managing Intercultural Communication Effectively (2001 SAGE) and author of Intercultural Communication: A Layered Approach (2009 Pearson). He is also the author of more than 60 articles and book chapters. Stella Ting-Toomey (PhD University of Washington) is a professor of human communication at California State University Fullerton (CSUF). She has published numerous books and over more than 100 articles/chapters on the topics of intercultural conflict competence and ethnic identity negotiation process. A recent book title is Understanding Intercultural Communication Second Edition (with Leeva Chung; Oxford University Press). Her publications have also appeared in the International Journal of Intercultural Relations Communication Monographs Human Communication Research and The International Journal of Conflict Management among others. Dr. Ting-Toomeys teaching passions include intercultural conflict theory and practice and intercultural communication training. She is the 2008 recipient of the 23-campus wide CSU Wang Family Excellence Award and the 20072008 recipient of the CSU-Fullerton Outstanding Professor Award. She has lectured widely throughout the United States Asia and Europe on the theme of mindful intercultural conflict competence.