Quality Assurance & Total Quality Management

This book lays out the evolution of the often contested construction management discipline. How is the field defined? What has been discovered to d...

In the conditions of the modern market economy, in which globalization and competition are rife, quality is of great importance for determining a c...

Six Sigma is a systematic approach to making significant or breakthrough process improvements. Currently, Six Sigma exists as a team-based problem-...

Six Sigma is a systematic approach to making significant or breakthrough process improvements. Currently, Six Sigma exists as a team-based problem-...

This book consists of 76 statements on various issues and practices encountered by process improvement/operational excellence (PIOpEx) practitioner...

This book consists of 76 statements on various issues and practices encountered by process improvement/operational excellence (PIOpEx) practitioner...

Business Process Management has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add impactf...

The notion of 'Quality' in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there i...

This book represents the porceedings of the 1989 Safety and Reliability Society Symposium held in Bath on the 11th and 12th of October on that topic.

The first step any company must take before it can begin ISO 14001 implementation is to secure 100 percent, enthusiastic commitment from top manage...

The Strategic Planning and Deployment Excellence System (SPADES) provides a path to long-term success in the environment of rapidly changing techno...

Organizations around the world are rating their improvement efforts as not producing the desired long-term results. Dr. Harringtons research indica...