Since the release of Doug Stephens first book, The Retail Revival, change in the global retail sector has accelerated beyond even the boldest forecasts. As predicted, online giants like Amazon and Alibaba.com are growing at a dizzying pace. Hundreds of well-known brick and mortar retailers have closed their doors, and brands and retailers across categories are struggling to understand the shifting needs and expectations of a new consumer. Picking up where The Retail Revival left off, Reengineering Retail explores the coming revolution in the global retail and consumer goods market, offering sales and marketing executives a roadmap to the future. Author and internationally renowned consumer futurist, Doug Stephens, paints a bold vision of the future where every aspect of the retail experience as we know it, will be radically transformed. From online to bricks and mortar, the very concept of what stores are, how consumers shop them, and even the core economic model for revenue, will be will be profoundly reinvented; changes sure to affect not only retailers large and small but any business with a stake in the global retail industry. Infused with real world examples and interviews with industry disruptors, Reengineering Retail illustrates the vast opportunities at play for bold brands and business leaders. Stephens strategies will provide businesses with the foresight required to move quickly and effectively into the future.
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Product Details
Dimensions: 152 x 228mm
Publication Date: 27 Apr 2017
Publisher: Figure 1 Publishing
Publication City/Country: Canada
Language: English
ISBN13: 9781927958810
About Doug Stephens
Founder of the international consultancy Retail Prophet Doug Stephens is one of the worlds most influential retail industry futurists. His intellectual work and thinking have guided many of the worlds best-known retailers agencies and brands including Walmart Home Depot Disney BMW Citibank Google Intel and WestJet. Prior to founding Retail Prophet Doug spent over 20 years in the retail industry holding senior international roles including the leadership of one of New York Citys most historic retail chains. Doug is the author of The Retail Revival: Reimagining Business in the New Age of Consumerism (Wiley 2013) and sits on the advisory board of the David Sobey Centre for Innovation in Retail & Services at St. Marys University.