Service Industries

To clarify their own thinking, gain confirmation, and plan, customers tell stories about their interactions with sales and service associates. Thes...

In its third edition, this massive reference work lists the final resting places of more than 14,000 people from a wide range of fields, includi...

This book explores the relation between tourism and development and covers an array of diverse issues in a contemporary economic, socio-cultural an...

Supply Chain Management (SCM) has been widely researched in numerous application domains in manufacturing and service industries during the last de...