Service Industries

The only book on contemporary issues which covers the arts and entertainment sectors, from social networking and Twitter, to reality TV and digital...

The first book to bring together environmental theory and the responsible hospitality debate to define how far the industry has gone and what is le...

Contemporary Cases in Tourism: Volume 1 presents 11 international case studies, collected under the headings of marketing tourism, sustainable tour...

An internationally focused text which explains strategic management, analysis and implementation specifically in the tourism industry. Fully revise...

An internationally focused text which explains strategic management, analysis and implementation specifically in the tourism industry. Fully revise...

The snow sports industry has experienced remarkable growth in the last fifty years. It is estimated that there are about 115 million skiers worldwi...

* User friendly, practical and informative - written by industry experts; * Provides a clear toolkit and action plan for those looking to make the...

This book presents a contemporary overview of our most ubiquitous cultural phenomena - festivals. It is able to do so by taking a powerful and uniq...

The safe service of alcohol is of vital importance to those in the food and beverage industry - failure to act responsibly can result in fines, los...

This is the first text to present a system for crowd management which integrates security with the other concerns for the health and safety for cro...

This is the first text to present a system for crowd management which integrates security with the other concerns for the health and safety for cro...

The environmental, social and financial dimensions of sustainability rest on the ethical principles of avoiding harm and doing good. This means dim...

In order to engage tourisms possibilities and responsibilities in the creation of more sustainable futures, collaboration is vital. Collaboration d...

In order to engage tourisms possibilities and responsibilities in the creation of more sustainable futures, collaboration is vital. Collaboration d...

Meetings are a major source of revenue for the countries and cities and that host them. But competition to win meetings and events is growing fast ...

The events industry is undergoing fundamental change. Due to the COVID 19 pandemic, this has meant the cancellation and postponement of events and ...

The events industry is undergoing fundamental change. Due to the COVID 19 pandemic, this has meant the cancellation and postponement of events and ...

Crises and disasters that directly impact tourism can have extensive reputational implications for the organisations and destinations involved. It ...

Event Portfolio Management explores the phenomenon of the event portfolio as a policy tool for cities and destinations. Divided into two parts The...

Event Portfolio Management explores the phenomenon of the event portfolio as a policy tool for cities and destinations. Divided into two parts The...

The Hilton brand is arguably one of the most successful and iconic brands in the hospitality industry in all time. The Story of Hilton Hotels: Litt...

The field of social accounting and social responsibility of business has grown considerably in recent years in both the educational and professiona...

Peer to Peer Accommodation networks presents a new conceptual framework which offers an initial explanation for the continuing and rapid success of...