Service Industries

* Thoroughly explains generic knowledge management frameworks and their application and relevance to planned events and event tourism * Internatio...

* Thoroughly explains generic knowledge management frameworks and their application and relevance to planned events and event tourism * Internatio...

Principles of Festival Management is a complete guide to developing and running a festival from inception to evaluation, covering all aspects of fe...

The study of tourism and indeed the tourism industry is changing constantly. Now in its fourth edition, Contemporary Tourism: an international appr...

Tourism Theories, Concepts and Models: * Explains why we think about tourism the way we do; * Explores key theories, concepts and models that exp...

* Focuses on key areas highlighted by industry leaders as lacking in todays spa managers/directors * Provides practical spa management guidance, i...

A fully revised and updated new edition of this bestselling and a unique text that explains not only the theory behind the importance of customer s...

Interpretation and Tour Leadership: Principles and Practices of Tour Guiding is a complete manual to tour guiding that is based on the authors firs...

Interpretation and Tour Leadership: Principles and Practices of Tour Guiding is a complete manual to tour guiding that is based on the authors firs...

The Hilton brand is arguably one of the most successful and iconic brands in the hospitality industry in all time. The Story of Hilton Hotels: Litt...

This new and timely book looks at the issue that Heritage in general, and in particular urban heritage in Asia, is at the centre of a perfect storm...

Crises and disasters that directly impact tourism can have extensive reputational implications for the organisations and destinations involved. It ...

Tourism Dynamics: New perspectives and changing directions provides theoretical and practical insights with a multi-disciplinary and inter-discipli...

Australia and New Zealand are arguably two of the worlds leading Indigenous tourism destinations. This volume presents a collection of unique case ...

This book presents new contributions in backpacking research from various disciplines, capturing the diversity of backpacker contexts, motives and ...

This book presents new contributions in backpacking research from various disciplines, capturing the diversity of backpacker contexts, motives and ...

The food industry is among the most competitive and globally-linked of all business sectors. Plunkett's Food Industry Almanac will be your guide to...

This book critically explores sport-related tourism drawing on the fields of sport management, the sociology of sport, consumer behaviour, sports m...

This book focuses on perspectives from and on the global south, providing fresh data and analyses on languages in African, Caribbean, Middle-Easter...

This book focuses on perspectives from and on the global south, providing fresh data and analyses on languages in African, Caribbean, Middle-Easter...

This book offers a comprehensive global examination of the relationship between public transport and tourism as well as exploring other sustainable...

This book provides a global and thematic examination of the relationships between archaeology and tourism, and a critical analysis of thinking in t...

This book provides a global and thematic examination of the relationships between archaeology and tourism, and a critical analysis of thinking in t...