Service Industries

Sacred Natural Sites are the world's oldest protected places. This book focuses on a wide spread of both iconic and lesser known examples such as s...

This user-friendly casebook covers the changing landscape of securities regulations, dealing concisely but comprehensively with the current state o...

A guide for insurance and other industries to staying on customers' radars Attention Hacking: The Power of Social Media Selling in Insurance and Fi...

How championing consumers led to ING Direct's revolutionary rise in the banking industry In an industry dominated by big banks with little patience...

The book seeks not to present a detailed history and discussion, but instead is intended to provide the student with an appreciation of the idea th...

An increasingly important element of sport business is the management of the myriad of relationships in which sport entities are involved. It is th...

Travel and tourism have a long association with the notion of transformation, both in terms of self and social collectives. What is surprising, how...

The idea of 'flirting' with space is central to this book. Space is conceptualised as being in constant flux as we make our way through various con...

Geographies of Transport and Mobility aims to provide a comprehensive and evidenced account of the intellectual and pragmatic challenges for person...

Consumer behaviour is one of the most explored topics in tourism and hospitality marketing, interchangeably denoted by the terms traveller behaviou...

This book focuses on how the sponsorship of sports works: the costs, the goals, evaluation and selection of the property a sponsor chooses, how to ...

After over two years of COVID-19, there is now a bright light at the end of the tunnel: most events can take place again. New formats and digital a...

The management and labor culture of the entertainment industry. In popular culture, management in the media industry is frequently understood as t...

Tourism Theories, Concepts and Models: * Explains why we think about tourism the way we do; * Explores key theories, concepts and models that exp...

* THE SUNDAY TIMES BESTSELLER *Young Mary Newton, born into a large Irish family in a small Watford semi, was always getting into trouble. When she...

Eloquent, entertaining and accessible. FT AdviserWhen Kevin Rodgers embarked on his career in finance, dealing rooms were filled with clamouring tr...

WINNER: 2024 International Book Awards - Business: Technology WINNER: NYC Big Book Awards 2024 - Technology The Metaverse Economy equips fintech p...

Principles of Festival Management is a complete guide to developing and running a festival from inception to evaluation, covering all aspects of fe...

The uneasy link between tourism and collective memory at Holocaust museums and memorials Each year, millions of people visit Holocaust memorials ...

* Fully developed case studies all with theoretical underpinning and clear learning outcomes. * Teaching notes accompany all cases which specify te...

* Fully developed case studies all with theoretical underpinning and clear learning outcomes. * Teaching notes accompany all cases which specify te...

Battlefield Events: Landscape, Commemoration and Heritage is an investigative and analytical study into the way in which significant landscapes of ...

Milady Standard Esthetics Fundamentals, 11th edition, is the essential source for basic esthetics training. This new edition builds upon Milady's s...