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A01=Hannah Hesselgreaves
A01=Max French
A01=Melissa Hawkins
A01=Rob Wilson
A01=Toby Lowe
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Age Group_Uncategorized
Author_Hannah Hesselgreaves
Author_Max French
Author_Melissa Hawkins
Author_Rob Wilson
Author_Toby Lowe
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Category=JHBA
Category=JKS
Category=JPP
COP=United Kingdom
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Language_English
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Harnessing Complexity for Better Outcomes in Public and Non-profit Services

ePDF and ePUB available Open Access under CC-BY-NC-ND licence.

How can public services and social interventions create and sustain good outcomes for the populations they serve?

Building on research in public health, social epidemiology and the social determinants of health, this book presents complexity theory as an alternative basis for an outcome-oriented public management praxis. It takes a critical approach towards New Public Management and provides new conceptual inroads for reappraising public management in theory and practice. It advances two practical approaches: Human Learning Systems (a model for public service reform) and Learning Partnerships (a model for research and academic engagement in complex settings).

With up-to-date and extensive discussions on public service reform, this book provides practical and action-oriented guidance for a radical change of course in management and governance.

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Original price €18.50
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A01=Hannah HesselgreavesA01=Max FrenchA01=Melissa HawkinsA01=Rob WilsonA01=Toby LoweAge Group_UncategorizedAuthor_Hannah HesselgreavesAuthor_Max FrenchAuthor_Melissa HawkinsAuthor_Rob WilsonAuthor_Toby Loweautomatic-updateCategory1=Non-FictionCategory=JHBACategory=JKSCategory=JPPCOP=United KingdomDelivery_Delivery within 10-20 working daysLanguage_EnglishPA=AvailablePrice_€10 to €20PS=Activesoftlaunch
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Product Details
  • Dimensions: 127 x 203mm
  • Publication Date: 23 Feb 2023
  • Publisher: Bristol University Press
  • Publication City/Country: United Kingdom
  • Language: English
  • ISBN13: 9781447364115

About Hannah HesselgreavesMax FrenchMelissa HawkinsRob WilsonToby Lowe

Max French is Lecturer in Systems Leadership at Newcastle Business School Northumbria University. Hannah Hesselgreaves is Professor of Organisational Learning at Newcastle Business School Northumbria University. Rob Wilson is Professor of Digital Economy in the Faculty of Business and Law Northumbria University. Melissa Hawkins is a Lecturer at Newcastle Business School Northumbria University. Toby Lowe is Senior Lecturer in Public Leadership and Management at Newcastle Business School Northumbria University and Visiting Professor in Public Management at the Centre for Public Impact.

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