Under New Public Management: Institutional Ethnographies of Changing Front-Line Work | Agenda Bookshop Skip to content
Online orders placed from 19/12 onward will not arrive in time for Christmas.
Online orders placed from 19/12 onward will not arrive in time for Christmas.
Age Group_Uncategorized
Age Group_Uncategorized
automatic-update
B01=Alison I. Griffith
B01=Dorothy E. Smith
Category1=Non-Fiction
Category=JHBL
Category=JPP
Category=KNV
COP=Canada
Delivery_Delivery within 10-20 working days
Language_English
PA=Available
Price_€20 to €50
PS=Active
softlaunch

Under New Public Management: Institutional Ethnographies of Changing Front-Line Work

English

The institutional ethnographies collected in Under New Public Management explore how new managerial governance practices coordinate the work of people doing front-line work in public sectors such as health, education, social services, and international development, and people management in the private sector.

In these fields, organizations have increasingly adopted private-sector management techniques, such as standardized and quantitative measures of performance and an obsession with cost reductions and efficiency. These practices of new public management are changing the ways in which front-line workers engage with their clients, students, or patients.

Using research drawn from Canada, the United States, Australia, and Denmark, the contributors expose how standardized managerial requirements are created and applied, and how they affect the practicalities of working with people whose lives and experiences are complex and unique.

See more
Current price €39.59
Original price €43.99
Save 10%
Age Group_Uncategorizedautomatic-updateB01=Alison I. GriffithB01=Dorothy E. SmithCategory1=Non-FictionCategory=JHBLCategory=JPPCategory=KNVCOP=CanadaDelivery_Delivery within 10-20 working daysLanguage_EnglishPA=AvailablePrice_€20 to €50PS=Activesoftlaunch
Delivery/Collection within 10-20 working days
Product Details
  • Weight: 560g
  • Dimensions: 156 x 229mm
  • Publication Date: 21 Aug 2014
  • Publisher: University of Toronto Press
  • Publication City/Country: Canada
  • Language: English
  • ISBN13: 9781442626560

About

Alison I. Griffith was a professor emerita in the Faculty of Education at York University. Dorothy E. Smith is an adjunct professor in the Department of Sociology at the University of Victoria.

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
We use cookies to ensure that we give you the best experience on our website. If you continue we'll assume that you are understand this. Learn more
Accept