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B01=Fabienne H.G. Chevalier
B01=John Moore
Category1=Non-Fiction
Category=CFG
COP=Netherlands
Delivery_Delivery within 10-20 working days
Language_English
PA=In stock
Price_€50 to €100
PS=Active
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Producing and Managing Restricted Activities: Avoidance and withholding in institutional interaction

English

This book examines the kinds of talk that service providers working in various settings (e.g. doctors, healthcare providers, helpline call takers, tourist officers) seek to avoid in their interactions with clients, when such talk may be expected or due in some way. The studies utilise Conversation Analysis to demonstrate how participants use the interactional practices of avoidance and withholding to construct specific activities as restricted. The various authors also show how, in contributing to the restricted character of certain activities, withholding and avoidance in turn contribute to both the accomplishment of the particular work of the specific organisations and to the construction of the specific institutional identities of the professionals. Overall, the collection offers an authoritative account of restriction and avoidance in workplace interaction. See more
Current price €92.14
Original price €96.99
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Age Group_Uncategorizedautomatic-updateB01=Fabienne H.G. ChevalierB01=John MooreCategory1=Non-FictionCategory=CFGCOP=NetherlandsDelivery_Delivery within 10-20 working daysLanguage_EnglishPA=In stockPrice_€50 to €100PS=Activesoftlaunch
Delivery/Collection within 10-20 working days
Product Details
  • Weight: 765g
  • Dimensions: 164 x 245mm
  • Publication Date: 27 Mar 2015
  • Publisher: John Benjamins Publishing Co
  • Publication City/Country: Netherlands
  • Language: English
  • ISBN13: 9789027256607

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