The Case Managers Handbook

About Catherine M. Mullahy

With over four decades of experience managing health care and a prominent role in shaping the case management industry Catherine M. Mullahy RN BS CRRN CCM is recognized as one of the industrys most significant and passionate leaders. In her multiple positions as an officer board member task force member and executive committee member for leading professional associations (e.g. CMSA CCMC URAC) she has played a vital role in raising the standards of the case management profession. A former editor of The Case Manager she continues to be a prominent contributor to other leading professional publications (Professional Case Management Advance for Nurses Care Management etc.) and numerous professional books. Currently she is a highly sought after educator and training consultant to case management firms managed care organizations hospitals healthcare providers and government agencies as well as a popular speaker on the conference and professional association circuit. The educational programs she provides through her firm Mullahy & Associates LLC are widely-valued for their content with two of them having been honored with prestigious Case in Point Platinum Awards. Her firm is a Continuing Education Provider for the Commission for Case Manager Certification®s (CCMC) CMLearning Network®. Evidence of her distinguished career can be seen in her many awards including: the 2010 Lifetime Achievement Award from the Case Management Society of America (CMSA) and CMSA Distinguished Case Manager of the Year in 1999. Today through her spirited writing and sharing of the ideas and principles put forth in this latest edition of The Case Managers Handbook she continues to capture the critical role of case managers empowering them with timely need-to-know information and insights so that they can be vital catalysts and strong patient advocates in the rapidly changing healthcare continuum.