Author: Gregory D. Erickson
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Achieving Patient (aka Customer) Experience Excellence: Lessons From a Successful Cultural Transformation in a Hospital
Gregory D. EricksonCurrent price €40.49Original price €44.99Written by internationally acknowledged experts in the customer and patient experience movement, Achieving Patient (aka Customer) Experience Excell...
View full detailsCurrent price €40.49Original price €44.99Save 10%
