Author: Shep Hyken
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Save 15% Be Amazing or Go Home: Seven Customer Service Habits that Create Confidence with Everyone
Shep HykenCurrent price €15.73Original price €18.50Current price €15.73Original price €18.50Save 15% -
Save 10% Amazement Revolution: Seven Customer Service Startegies to Create an Amazing Customer (& Employee) Experience
Shep HykenCurrent price €24.75Original price €27.50What is the amazement revolution? It is the culture that can drive any organisation -- from one employee to tens of thousands -- to focus completel...
View full detailsCurrent price €24.75Original price €27.50Save 10%
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