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A01=Michele Comeau
A01=William N. Thompson
Age Group_Uncategorized
Age Group_Uncategorized
Author_Michele Comeau
Author_William N. Thompson
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Category1=Non-Fiction
Category=KJSU
COP=United States
Delivery_Delivery within 10-20 working days
Language_English
PA=To order
Price_€20 to €50
PS=Active
softlaunch
12%
off
9780874178944.jpg

Casino Customer Service: The WIN WIN Game

★★★★★
★★★★★

English

By (author): Michele Comeau William N. Thompson

A guide to customer service in the casino industry in which the authors argue that investments in customer service are activities in a positive-sum game, or what can be called a win-win game. The customer wins better enjoyment of products offered, and the casino wins with renewed and repeated patronage.

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€29.91
€33.99
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A01=Michele ComeauA01=William N. ThompsonAge Group_UncategorizedAuthor_Michele ComeauAuthor_William N. Thompsonautomatic-updateCategory1=Non-FictionCategory=KJSUCOP=United StatesDelivery_Delivery within 10-20 working daysLanguage_EnglishPA=To orderPrice_€20 to €50PS=Activesoftlaunch
Delivery/Collection within 10-20 working days
Product Details
  • Weight: 522g
  • Dimensions: 152 x 229mm
  • Publication Date: 30 May 2012
  • Publisher: University of Nevada Press
  • Publication City/Country: United States
  • Language: English
  • ISBN13: 9780874178944
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