Digital Body Language: How to Build Trust and Connection, No Matter the Distance

Name: Digital Body Language: How to Build Trust and Connection, No Matter the Distance
Brand: HarperCollins Publishers
SKU: 9780008476526
Price: 17.20 EUR
Availability: InStock

★★★★★

3.83 (862 ratings by Goodreads)

English

By (author): Erica Dhawan

Digital Body Language
How to Build Trust and Connection, No Matter the Distance

The book we all read right now: the definitive guide to communicating and connecting wherever you are.

Email replies that show up a week later. Video chats full of oops sorry no you go and can you hear me?! Ambiguous text-messages. Weird punctuation you cant make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?

Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.

Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchangesfrom large conferences and video meetings to daily emails, texts, IMs, and conference callsand offers insights and solutions to build trust and clarity to anyone in our ever changing world.

We need Erica Dhawans book more than ever. Sheryl Sandberg, COO of Facebook and founder of Lean In

An indispensable guide to a business world turned upside down by video calls, group texts, and remote work. Daniel H. Pink, bestselling author of Drive

This book is a breakthrough that will be read for years to come Seth Godin, author of The Practice

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A01=Erica DhawanAge Group_UncategorizedAuthor_Erica Dhawanautomatic-updateCategory1=Non-FictionCategory=GTCCategory=JMHCategory=JMJCategory=KJDCategory=KJPCategory=KJUCategory=KJWBCategory=UDCategory=UYZCategory=VSCCOP=United KingdomDelivery_Delivery within 10-20 working daysLanguage_Englishmanual-pricePA=AvailablePrice_€10 to €20PS=Activesoftlaunch

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Product Details

Weight: 360g
Dimensions: 153 x 234mm
Publication Date: 13 May 2021
Publisher: HarperCollins Publishers
Publication City/Country: United Kingdom
Language: English
ISBN13: 9780008476526

About Erica Dhawan

ERICA DHAWAN is a globally recognized leadership expert and keynote speaker helping organizations and leaders innovate faster and further together. Erica has spoken worldwide to organizations and enterprises that range from the World Economic Forum to U.S. and global Fortune 500 companies associations sports teams and government institutions. Named as one of the top management professionals around the world by Global Gurus she is the founder and CEO of Cotential a company that has helped leaders and teams leverage twenty-first-century collaboration skills globally. Her writing has appeared in dozens of publications including Fast Company and Harvard Business Review. She has an MPA from Harvard Kennedy School MBA from MIT Sloan and BS from The Wharton School. Learn more at ericadhawan.com and follow her @ericadhawan. Join the community at ericadhawan.com/digitalbodylanguage.